BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. How hard is it to just tell us to exit at the end of the hall and go and follow the road. 3) Ice from the ice machine smelled and tasted like rotten eggs. I understand that there is new management. Why did the bartender said we couldn’t order anything?!! - $170 avg/night - Deer Park - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Parking, No Smoking, Heater Bedrooms: 2 Sleeps: 9 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4245355 with Vrbo. My husband and I are still in shock with one of your staffs attitudes. It opened in April, 2019 after renovations as a result of fire damage. This is just unacceptable. The resort also provides many family-friendly activities, like crafts, story time or character breakfasts. WiFi in … Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,909 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Contact Grand Bear Resort at Starved Rock in Utica on WeddingWire. And what do you know, the pizza has the wrong toppings. But that is not an excuse for being rude and not helpful. Our kids had a great time! She said you can order anything from the bar and we would bring it out to you! Flights Vacation Rentals Book Accommodations by Parkside Resort, Pigeon Forge on Tripadvisor: See 678 traveler reviews, 455 candid photos, and great deals for Accommodations by Parkside Resort, ranked #3 of 68 specialty lodging in Pigeon Forge and rated 4.5 of 5 at Tripadvisor. Reviews about Grand Bear Resort at Starved Rock “We only went for the night. Two of us banged into it, which caused bleeding. So we end up finding the outdoor bar ourselves. Grand Bear Resort Discover a magical family getaway just beyond the glow of Chicago at Starved Rock's own Grand Bear Resort. BBB Business Profiles are subject to change at any time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I loved how clean & well taken care of the resort was inside & out....i liked that they took temperatures b4 entering resort & water park area, making us feel safer & limiting guests in water park area BBB reports on known marketplace practices. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. Customer Reviews; Grand Beach. What is there to do near Grand Bear Resort at Starved Rock? BBB remains operational and focused on serving our business community. As a matter of policy, BBB does not endorse any product, service or business. Luxury 2 Bedroom 2 Bath Vacation Villa Perfect For All Occasions. See 1,909 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. ... A view of the 10th green at The Bear Course from Grand Traverse Resort & Spa Grand Traverse Resort & Spa. Book Grand Bear Resort at Starved Rock, Utica on Tripadvisor: See 1,911 traveller reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Nestled in this natural area of Illinois, Grand Bear Resort is an oasis of relaxation and adventure - a destination where waterpark fun meets nature. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles may not be reproduced for sales or promotional purposes. Recent reviews. I have had the opportunity to work at Grand Bear as a seasonal employee while I was in school. We went there because you advertise that you can order food there. BBB reports on known marketplace practices. My husbands side of the bed was so slanted. Popular attractions Starved Rock State Park and Deer Park Country Club are located nearby. We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. Customer Reviews; Grande Villas Resort. She tells us we cannot order food only drinks. This Oglesby resort provides complimentary wireless Internet access. We still are talking about this. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Looking for an escape just an hour away or in your favorite vacation destination? Grand Bear Resort features a wide variety of comfortable accommodations in a Northwood's setting, including Lodge Suites, Spacious Villas, and Luxury Cabins. Grand Bear Falls Indoor Waterpark. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Grizzly Jack's Grand Bear Resort; Business Management. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 913 reviews from Diamond Resorts employees about Diamond Resorts culture, salaries, benefits, work-life balance, management, job security, and more. We asked her how come we could not order food at the outdoor bar. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. Water park - yellow slide Grizzly Jack's Grand Bear Resort: Couldn't have been worse - See 1,905 traveler reviews, 384 candid photos, and great deals for Grizzly Jack's Grand Bear Resort at Tripadvisor. 2) Large bolt was sticking out of the bed frame. Guests can make use of the in-room refrigerators and microwaves. My husband found 3 large screws floating at the bottom of the yellow slide. Enjoy free WiFi, an indoor pool, and a restaurant. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? Select rooms also offer a separate living room, patio and fireplace. We’ll guide you through the process. While we were leaving the restaurant a food manager asked us how everything is going. Located a mere 35 minutes from the Gulf Coast, Grand Bear offers a respite from the glitz and glow of downtown Biloxi. BBB remains operational and focused on serving our business community. How hard is it to just tell us to exit at the end of the hall and go and follow the road. I wish I would have got her name, but I was just stunned I forgot to look at her name badge. He gave them to a lifeguard, and I saw him do nothing but throw them in the garbage! Bathrooms include shower/tub combinations. BBB remains operational and focused on serving our business community. 3) Bed was terrible. Grand Bear Resort at Starved Rock 3-star, family-friendly resort near Matthiessen State Park Along with a restaurant, this smoke-free resort has an indoor pool and a 24-hour fitness centre. Unbelievable!! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. So we go back into the hotel and go to the indoor bar area and ordered a pizza. The most important thing to remember working at a resort is customer service is the first thing to consider with everything. We asked her how come we could not order food at the outdoor bar. Kids can play at the arcade, spend the day at Grand Bear Falls Waterpark or swing the club at Canyon Creek Miniature Golf. He felt like he was going to fall off the bed, so he had to sleep on the uncomfortable sofa bed. A child could have gotten seriously injured! Customer Reviews are not used in the calculation of BBB Rating, Location of This Business2643 N IL Route 178, Utica, IL 61373, Need to file a complaint? 1) Hair dryer did not work. And what do you know, the pizza has the wrong toppings. Mr. Bill Peterson, General Manager; ... reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. While we were leaving the restaurant a food manager asked us how everything is going. My husband and I are still in shock with one of your staffs attitudes. But that is not an excuse for being rude and not helpful. And now for the hotel problems - we were in room 314 Book the Grand Bear Resort at Starved Rock - Stay at this 3-star family-friendly resort in Oglesby. 4 Images Write Review Book a Tee Time. All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. 12118 Turtle Cay Circle, Orlando, Florida, 32836, United States Phone: 1.800.438.2929 Recommended spots to visit include Starved Rock State Park (3-min walk) and Matthiessen State Park (11-min walk), along with Deer Park Country Club (1.5 mi) and LaSalle County Historical Society & Museum (1.7 mi). She said you can order anything from the bar and we would bring it out to you! Book Online. It was as if none of the staff knew what was going on. I also have been promoted twice within the department I am in, showing that they noticed my hard work and allowed it to pay off. International Association of Better Business Bureaus. Reviews for Grand Traverse (The Bear) Average Reviewers Score: Description: Jack Nicklaus naturally designed The Bear course at Grand Traverse Resort & Spa and it’s widely regarded as the most difficult 18-layout at an engaging 54-hole golf facility. Complementing the challenging Nicklaus design, Grand Bear offers an immaculate practice facility, and the rustic clubhouse welcomes all with a … I have to let you know how disappointed we were with our stay. BBB remains operational and focused on serving our business community. We still are talking about this. View from The Bear course at Grand Traverse Resort. Read more. We’ll guide you through the process. Expect for your front desk, they were great. Specialties: Grizzly Jack's is an oasis of relaxation and adventure - a destination where water park fun meets natural wonder. Two of us banged into it, which caused bleeding. And now for the hotel problems - we were in room 314 8317 Lake Bryan Beach Boulevard, Orlando, Florida, 32821, United States 2) Large bolt was sticking out of the bed frame. Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. Reviews from Grand Bear Lodge employees about Grand Bear Lodge culture, salaries, benefits, work-life balance, management, job security, and more. Nestled in natural beauty of Starved Rock State Park - one of the most breathtaking places in Illinois - Grand Bear Resort is a beautiful destination for special events, banquets, receptions and wedding celebrations. Flights Vacation Rentals 3) Ice from the ice machine smelled and tasted like rotten eggs. What is there to do near Grand Bear Resort at Starved Rock? The on-site water park offers a pool, a lazy river, kiddie pool area and a hot tub. My husband found 3 large screws floating at the bottom of the yellow slide. Read the latest reviews for Grand Bear Resort at Starved Rock in Utica, IL on WeddingWire. Televisions come with cable channels. Her response was “I am not working right now. There was no sausage, instead they put Italian beef on it??!! How BBB Processes Complaints and Reviews. He gave them to a lifeguard, and I saw him do nothing but throw them in the garbage! Learn about our updated Diamond Standard of Clean protocols and information on our resort reopening procedures. Was this review helpful? As a matter of policy, BBB does not endorse any product, service or business. This exciting Illinois destination provides you with not only comfortable accommodations and a place to escape to the outside of the city, but plenty of onsite and nearby activities that ensure your family never runs into a … See 1,910 traveler reviews, 384 candid photos, and great deals for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. Recommended spots to visit include Matthiessen State Park (11-min walk) and Deer Park Country Club (1.5 mi), along with LaSalle County Historical Society & Museum (1.7 mi) and Starved Rock State Park (1.8 mi). Her response was “I am not working right now. The main event at Grizzly Jack’s Grand Bear Resort is Great Bear Falls, the 24,000 square foot indoor waterpark. Our guests praise the breakfast and the helpful staff in our reviews. I have to let you know how disappointed we were with our stay. Why did the bartender said we couldn’t order anything?!! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Book Online. 3) Bed was terrible. Now mind you we are the only people here since it just opened at 4pm. So we go back into the hotel and go to the indoor bar area and ordered a pizza. Read more. Every room at Grand Bear Resort provides a cable TV with premium satellite channels, microwave and refrigerator. A child could have gotten seriously injured! Grand Bear Resort at Starved Rock is everything you're looking for in a family vacation. BBB Business Profiles are subject to change at any time. Expect for your front desk, they were great. So we end up finding the outdoor bar ourselves. I did not bring mine because I called on Friday to make sure the rooms had hair dryers Grand Bear Resort at Starved Rock offers 92 accommodations with coffee/tea makers and irons/ironing boards. BBB Business Profiles may not be reproduced for sales or promotional purposes. Book Great Wolf Lodge Southern California / Garden Grove, Garden Grove on Tripadvisor: See 4,917 traveler reviews, 791 candid photos, and great deals for Great Wolf Lodge Southern California / Garden Grove, ranked #7 of 19 hotels in Garden Grove and rated 4 of 5 at Tripadvisor. We walk down there and sit at the bar and ask the bartender if we can see a menu. This is just unacceptable. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB Business Profiles generally cover a three-year reporting period. We walk down there and sit at the bar and ask the bartender if we can see a menu. I understand that there is new management. 1) Hair dryer did not work. BBB is here to help. You will have to ask someone else”. Scenic Vacation Resort Next to Starved Rock State Park and Indoor Waterpark - $307 avg/night - Utica - Amenities include: Swimming pool, Internet, Air Conditioning, Hot Tub, Fireplace, TV, Satellite or cable, Washer & Dryer, Children Welcome, Parking, No Smoking, Heater Bedrooms: 3 Sleeps: 16 Minimum stay from 2 night(s) Bookable directly online - Book vacation rental 4235619 with Vrbo. Browse Venue prices, photos and 18 reviews, with a rating of 4.6 out of 5. We went there because you advertise that you can order food there. There was no sausage, instead they put Italian beef on it??!! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Unbelievable!! My husbands side of the bed was so slanted. Now mind you we are the only people here since it just opened at 4pm. Water park - yellow slide Mr. Bill Peterson, General Manager; ... reviews and/or responses on this website to affirm that the information provided is accurate. It gave me a chance to earn money every time I came home from school, which was great. We ordered a pizza with a few toppings, pepperoni, sausage & green peppers. Our spectacular resort features over 11,000 square feet of versatile event space that bring people together in fun ways. Free WiFi is available in each room. Grizzly Jack's Grand Bear Resort; Business Management. The first problem we encountered, which I feel is the most important has to do with a few of your staffs helpfulness. It was as if none of the staff knew what was going on. How BBB Processes Complaints and Reviews. All we did was ask this red head younger gal on the first floor, how do we get to the outdoor bar area. BBB Business Profiles generally cover a three-year reporting period. Browse Venue prices, photos and 18 reviews, with a rating of 4.6 out of 5 Grand Bear Resort at Starved Rock, Utica: See 1,911 traveller reviews, 384 photos, and cheap rates for Grand Bear Resort at Starved Rock, ranked #1 of 2 hotels in Utica and rated 3.5 of 5 at Tripadvisor. You will have to ask someone else”. Look up reviews all over the Internet and they all say it is one of, if not the hardest golf course in all of Michigan. Read 193 verified reviews from real guests of Grand Bear Resort at Starved Rock in Utica, rated 7.3 out of 10 by Booking.com guests. Recent reviews. She tells us we cannot order food only drinks. BBB is here to help. The kids enjoyed the water park for the limited time we were able to be in it due to covid. Ask this red head younger gal on the first thing to consider everything! A food Manager asked us how everything is going for a bbb Business Profiles may not be reproduced sales... ) Ice from the Ice machine smelled and tasted like rotten eggs policy, does! 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